Sub-processors
v1.0.0 · Last updated Sep 3, 2026
Zell uses the service providers below to deliver, secure and support its AI-powered sales coaching and conversation-intelligence services. Only providers relevant to the features a Customer enables will process that Customer’s Personal Data.
Where processing takes place outside the European Economic Area, Zell applies the transfer safeguards described in its Data Processing Agreement.
Core infrastructure and operations
| Sub-processor
|
Purpose
|
Region
|
GDPR
|
Link
| | --- | --- | --- | --- | --- | |
|
CDN, DNS, web security and traffic protection
|
Global / nearest data center
|
✅
|
| |
|
Backend, frontend and database hosting
|
EU (Milan, eu-south-1)
|
✅
|
| |
|
Object storage, Google APIs and Workspace integrations
|
EU multi-region
|
✅
|
| |
|
Transactional and service email delivery
|
Ireland (eu-west-1)
|
✅
|
| |
|
AI tracing, prompt management and quality monitoring
|
European Union
|
✅
|
| |
|
Product analytics, usage measurement and application logs
|
EU (Frankfurt)
|
✅
|
| |
|
Error monitoring, diagnostics and incident investigation
|
Germany (Sentry DE region)
|
✅
|
|
AI, voice and conversation processing
| Sub-processor
|
Purpose
|
Region
|
GDPR
|
Link
| | --- | --- | --- | --- | --- | |
|
AI inference through Amazon Bedrock
|
EU (Frankfurt)
|
✅
|
| |
|
Text-to-speech, transcription and conversational AI
|
EU
|
✅
|
| |
|
Meeting bots, metadata capture and recording retrieval
|
EU Central
|
✅
|
|
Changes and objections
Zell may update this list as its services and suppliers change. Where a new Sub-processor may materially affect the processing of Customer Personal Data, Zell will provide reasonable advance notice under the Data Processing Agreement. Customers may object on reasonable data-protection grounds.
Questions
Questions about Zell’s Sub-processors or data transfers can be sent to hey@getzell.com.